Quick Links
Can I make changes to my order before it ships?
Yes, if you find that a mistake was made at any point during the order process feel free to contact us to make a change.
How long will it take for my order to ship?
We make everything in the Omerica shop 'to-order'. Please see our current make-time to learn how long it will approximately* take for your products to be made. You will receive shipping conformation as soon as your order is prepared for shipping and ready for carrier pick-up. We will do our best to let you know promptly if we encounter any problems with your order. Thanks, and we promise, our quality is worth the wait!
Please feel free to contact us with any questions or concerns.
*Time subject to change depending on the complexity of the style and the size of your order.
How can I check on the status of my order?
Sign in to the member area to see the status of your order.
Will I receive an order confirmation?
Yes, We send you the following email confirmations
- 1. Order Confirmation
- 2. Processed Successfully or Declined Confirmation
- 3. Shipping Confirmation with tracking details
How will my order be shipped?
Your choice!
Domestic
- 1. USPS First Class Mail - 3-5 Business Days
- 2. USPS Priority Mail - 2-3 Business Days
- 3. USPS Express Mail - 1-2 Business Days
- 4. Free Shipping on Orders over $80.00 = Priority Mail with Delivery Conformation.
International
- 1. USPS Priority International - 8-10 Business Days
- 2. Free shipping on orders over $150.00USD = USPS Priority International
APO-AE
- 1. USPS Mail
- 2. Free Shipping on all Orders over $80
More info: Go to our shipping page.
How long will it take for my order to ship?
We make everything in the Omerica shop 'to-order'. Please see our current make-time to learn how long it will approximately* take for your products to be made. You will receive shipping conformation as soon as your order is prepared for shipping and ready for carrier pick-up. We will do our best to let you know promptly if we encounter any problems with your order. Thanks, and we promise, our quality is worth the wait!
Please feel free to contact us with any questions or concerns.
*Time subject to change depending on the complexity of the style and the size of your order.
How can I track my order once it has been shipped?
You will receive an email with the tracking information; follow the instructions in that email to track your package. If you did not receive an email, then please contact us to get your tracking info.
How much will shipping be?
- Free if you spend $80.00 or more within the USA
- Free if you spend $150.00 for our international customers
If under those amounts, the cost of shipping differs depending on the service choice you choose. The prices are calculated in the checkout process for your review.
Do you ship outside the USA?
Yes, All over the world via USPS. All duty and tax is the responsibility of the buyer.
Do you ship to AE and APO?
Yes, Please enter the complete APO/AE address in the Notes and Special Requests box on Step 2 of the checkout.
How do I order with a Gift Certificate?
On Step 2 in the checkout, please enter your unique gift code in the gift code box. Be sure to include all numbers and letters of your gift code.
If your total is more than your gift card balance please enter in your credit card info and we will only charge you the difference.
Where do I enter the promo code I received?
You will see a Promo Code box in Step 2 of the checkout process.
Can I use multiple promo codes at the same time?
We are sorry, NO
Where do I enter the rep code I received?
You will see a Rep Code box in Step 2 of the checkout process.
Can I use promo codes and rep codes at the same time?
We are sorry, NO
