Although we are very good at what we do, not every custom request we get will be possible or advisable. A saying we use is:
"We could engrave the Eiffel Tower on an 8 gauge plug, but it's going to look like a dot" Meaning, we're not in the business of making a quick buck by selling you something that won't look good, won't meet your expectations, or won't meet our quality standards. Some things are out of our control, such as etch-able space on a certain size etc. Remember that we will always do our best to work with you to make you what you want, and make it to our standards, but sometimes that might mean a little variation from your original idea.
Please note: We do not offer custom inlays, only engravings...
1.Read and accept the Terms & Conditions
2. Create a high quality black and white image of your design. Learn more
3. Email us your image and info to: [email protected]
4. Sit back and wait for our follow up email. (emails are answered in the order they are received, expect up to 7 business days for a response.
If your design is approved the turn-around time to get your product is 2-3 weeks.
Custom is available for graphics only NO INLAYSCOPYRIGHTED IMAGES
We are not at liberty to utilize the logo of any business or entity (including bands, sports teams, etc.) or any other registered trademark or copyrighted material. Thanks for understanding.THEMES
Please Note- Placing a custom order does not mean that you own the right to a particular theme or idea. By this, we mean that when you custom order a pair of plugs with a cat (for example) that you designed on them, you do not own the "cats" theme. We will never use your exact image for any other customer or product, but we definitely reserve the right to make cat plugs again at our discretion. This service is intended as an opportunity for our customers to have a hand in creating something of their very own, and we cannot limit future design potential as a business.TURN AROUND
Once we receive this information, and you agree to all these terms, we will be able to determine if your idea is possible, and contact you in the order we receive your request (please expect a delay, up to a week, depending on the number of orders we have). Just a heads up- there are no refunds or exchanges on custom orders. Our current turn-around time on custom is up to 15 business days. We absolutely uphold our quality standards with custom work and we hope you love your new custom piece!DISCOUNTS AND PROMOTIONS
*Discounts and promotions may not be used with custom product orders.
This slide uses "modal" option set to "true". When using a modal pageslide, clicking on the main window will not close the window. You must explicitly call